Exchange & Cancellation Policy

Making a purchase indicates that you have acknowledged and agree to adhere to the following terms and conditions:
 
1. We ONLY allow exchanges in case of size/style issue, the product can be exchanged for a smaller or bigger size in the same product or for a different style. The exchange request is valid for 5 days from the date the order is delivered. For exchange request you can simply contact us on WhatsApp on +91 9999891439 
3. In the event of an exchange, the product should be returned to us in the same condition as you received it with its original packaging and tags. 
4.  Once received, our team will examine the product and based on their jurisdiction the exchange request will be processed. 
5. The customers have to self ship the products back to us in case of exchange. To and fro shipping cost will be borne by the customers.
6. We will issue a credit note if the desired product is out of stock. The credit note will be valid for lifetime. 
7. We do not provide returns/refunds on any products sold.
We ensure to deliver nothing but the best quality products that are defect free to our customers. All our pieces are thoroughly checked before dispatching. However in the rare case of any damages you have to inform us within 24 hours of receiving the product. You can simply mail us at shoptango.in@gmail.com or contact us on +91 999989 1439
8. Any products made to order or according to custom size, color or fit are not eligible for any kind of exchange or refund.
9. All custom size orders have to be prepaid or at 50% advance. 
10. Bags, Accessories & Belts cannot be exchanged or returned once sold. 
CANCELLATION POLICY
Orders can only be cancelled within 24 hours of order placement. You can write to us at info@shoptango.in or whatsapp us on +91 9999891439.